Terms of Service

1. Acceptance of Terms

By accessing or using QuantGuard's services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Service Description

QuantGuard provides cloud-based risk management and trade monitoring services for futures traders. Our platform connects to Rithmic and Tradovate trading platforms to enforce user-defined risk rules, including daily loss limits, profit targets, and position size restrictions.

3. Subscription and Billing

QuantGuard offers subscription-based access to our services. By subscribing, you authorize us to charge your payment method on a recurring basis (monthly or annually, depending on your selected plan) until you cancel your subscription.

4. Refund Policy

All sales are final. QuantGuard does not offer refunds for subscription fees.

As a digital service that provides immediate access upon purchase, we maintain a strict no-refund policy. Your subscription grants you instant access to our platform and services.

Exception Policy: We may, at our sole discretion, consider refund requests made within 14 days of the initial purchase for customers who have not actively used the service. These exceptions are handled on a case-by-case basis and are not guaranteed. To request an exception, please contact our support team at admin@quantguard.io.

After 14 days from purchase, no refunds will be issued under any circumstances.

5. Cancellation Policy

You may cancel your subscription at any time through your account dashboard or by contacting our support team. Upon cancellation:

  • Your subscription will remain active until the end of your current billing period
  • You will not be charged for subsequent billing periods
  • No partial refunds or credits will be issued for unused time in your current billing period

6. Service Availability

While we strive to maintain 24/7 service availability, QuantGuard does not guarantee uninterrupted access. We are not liable for any trading losses, missed opportunities, or damages arising from service interruptions, technical issues, or platform downtime.

7. Risk Disclaimer

Futures trading involves substantial risk of loss and is not suitable for all investors. QuantGuard provides risk management tools but does not guarantee prevention of losses. You are solely responsible for your trading decisions and any resulting gains or losses.

8. User Responsibilities

You are responsible for:

  • Maintaining the security of your account credentials
  • Ensuring accurate configuration of your risk settings
  • Complying with the terms of service of your connected trading platforms (Rithmic, Tradovate)
  • Complying with all applicable laws and regulations

9. Limitation of Liability

To the maximum extent permitted by law, QuantGuard shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, trading losses, data, or other intangible losses resulting from your use of our services.

10. Modifications to Terms

We reserve the right to modify these terms at any time. We will notify users of significant changes via email or through our platform. Continued use of our services after changes constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms of Service, please contact us at:

Email: admin@quantguard.io