1. Information We Collect
When you use QuantGuard, we collect:
- Account Information: Email address, name, and authentication details when you create an account
- Trading Platform Credentials: Connection credentials for Rithmic and Tradovate platforms (stored securely and encrypted)
- Trading Data: Account positions, P&L data, and trading activity necessary to provide our risk management services
- Payment Information: Billing details processed securely through Stripe (we do not store full credit card numbers)
- Usage Data: Information about how you interact with our platform
2. How We Use Your Information
We use the collected information to:
- Provide and maintain our risk management services
- Monitor your trading accounts and enforce your configured risk rules
- Process payments and manage subscriptions
- Send important service updates and notifications
- Improve and optimize our platform
- Respond to support requests
3. Data Security
We implement industry-standard security measures to protect your data:
- All data is encrypted in transit using TLS/SSL
- Trading platform credentials are encrypted at rest
- Access to user data is restricted to authorized personnel only
- Regular security audits and updates are performed
4. Data Sharing
We do not sell your personal information. We may share data with:
- Payment Processors: Stripe for secure payment processing
- Trading Platforms: Rithmic and Tradovate as necessary to provide our services
- Service Providers: Cloud hosting and infrastructure providers (AWS)
- Legal Requirements: When required by law or to protect our rights
5. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Upon account deletion, we will delete your personal data within 30 days, except where we are required to retain certain information for legal or business purposes.
6. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt out of marketing communications
- Export your data in a portable format
7. Cookies and Tracking
We use cookies and similar technologies for:
- Authentication and session management
- Analytics to understand platform usage (Plausible Analytics)
- Improving user experience
8. Children's Privacy
QuantGuard is not intended for users under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our platform.
10. Contact Us
For questions about this Privacy Policy or your data, please contact us at:
Email: admin@quantguard.io